Privacy Policy

Effective Date: July 18, 2025

At Tnega.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy ("Policy") describes how Tnega.ai ("Company," "We," "Us," or "Our") collects, uses, maintains, and discloses information collected from users ("User," "You," or "Your") of our educational platform, Learn100xFaster ("the Service"). This Policy applies to the Service and all products and services offered by Tnega.ai. By using the Service, you signify your acceptance of this Policy. If you do not agree to this Policy, please do not use our Service.

1. Information We Collect

We may collect various types of information from you when you interact with our Service:

• 1.1. Personal Identifiable Information (PII):
  • Registration Information: When you create an account, we collect your name, email address, and phone number.
  • Profile Information: You may choose to provide additional information for your profile, such as your educational background or learning goals.
  • Communications: Records of your correspondence with us, including customer support inquiries, feedback, and survey responses.
• 1.2. Usage Data:
  • Learning Preferences & Activity: Information about your engagement with the Service, including topics you view, courses you enroll in, progress, quiz scores, content interactions, and time spent on the platform.
  • Technical Data: Your IP address, browser type, operating system, device type, unique device identifiers, and mobile network information.
  • Log Data: Server logs that may include details of how you used our Service, search queries, and crash reports.
• 1.3. Payment Information:
  • When you make purchases or subscribe to paid features, payment details (e.g., credit card numbers, billing address) are collected and processed by secure third-party payment processors (e.g., Stripe). We do not directly store your full payment card details on our servers.
• 1.4. Cookies and Tracking Technologies:
  • We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Service and hold certain information. More details are provided in Section 8.

2. How We Use Your Information

We use the collected information for various purposes, including:

• 2.1. To Provide and Maintain the Service: To operate, deliver, and improve the functionality of Learn100xFaster, including account management, content delivery, and technical support.
• 2.2. To Personalize User Experience: To understand how our Users as a group use the services and resources provided on our Service and to tailor content, recommendations, and learning paths based on your preferences and progress.
• 2.3. To Improve Our Service: To analyze usage trends, conduct research, and gather statistical data to enhance our app's features, user interface, and overall educational offerings.
• 2.4. To Process Transactions: To process payments for subscriptions and other services, and to provide you with invoices and billing information.
• 2.5. To Send Periodic Emails and Notifications: To send you important updates, administrative messages, security alerts, and information related to your account or the Service. We may also send promotional communications, from which you can opt-out.
• 2.6. To Provide Customer Support: To respond to your inquiries, provide technical assistance, and address any issues you may encounter.
• 2.7. For Security and Fraud Prevention: To protect the integrity and security of our Service, prevent fraud, and enforce our Terms of Service.
• 2.8. To Comply with Legal Obligations: To meet legal, regulatory, and compliance requirements, including responding to lawful requests from public authorities.

3. How We Share Your Information

We do not sell, trade, or rent your Personal Identifiable Information to others. We may share your information in the following limited circumstances:

• 3.1. With Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing the Service (e.g., payment processors, hosting providers, analytics providers, email delivery services). These third parties are obligated to protect your information and use it only for the purposes for which we disclose it to them.
• 3.2. For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request). We may also disclose information to protect our rights, privacy, safety, or property, or that of our affiliates, you, or other users.
• 3.3. Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Service of any such change in ownership or control of your personal information.
• 3.4. With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
• 3.5. Aggregated and Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, including analytics, research, and marketing.

4. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Service. These measures include encryption, secure socket layer (SSL) technology, firewalls, and strict access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it. The retention period may vary depending on the type of data and the purpose of its processing.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• 6.1. Right to Access: You have the right to request copies of your personal data that we hold.
• 6.2. Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• 6.3. Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data, under certain conditions.
• 6.4. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• 6.5. Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• 6.6. Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• 6.7. Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at support@tnega.ai. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7. Third-Party Websites

Users may find advertising or other content on our Service that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Service. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Service, is subject to that website's own terms and policies.

8. Cookies and Tracking Technologies

Our Service uses "cookies" to enhance User experience. Cookies are small text files placed on your device that collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

We use cookies for:

• Essential Functionality: To enable core features of the Service (e.g., keeping you logged in).
• Performance and Analytics: To understand how you use our Service, track performance, and identify areas for improvement.
• Personalization: To remember your preferences and provide a more customized experience.

You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Service.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect Personal Identifiable Information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information without your consent, please contact us at support@tnega.ai, and we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

Tnega.ai has the discretion to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. Significant changes will be notified via email or a prominent notice on our Service.

11. Contact Us

If you have any questions about this Privacy Policy, the practices of this Service, or your dealings with this Service, please contact us at:

Email: support@tnega.ai

Last Updated: July 18, 2025